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Knowing Where You Are Going: Building & Using Balanced Scorecards For IT

Speech: Knowing Where You Are Going: Building & Using Balanced Scorecards For ITHow can you tell if where your IT department is headed? Are you on track or have you left the road and become lost? If you do know where you are headed, then is it aligned with where the rest of the company is going? These are the questions that more and more IT departments are asking themselves as they start to play a larger role in their firm’s success. Most IT departments are discovering that they have been too busy fighting daily fires to create their own strategy let alone measure their progress in any real meaningful way.

This program takes a proven business communication, measurement, and strategy tool, the balanced scorecard, and applies it to the unique needs of your IT department. There is no question that the balanced scorecard works — recent estimates show that 60% of the Fortune 1000 have a balanced scorecard in place. Blue Elephant Consulting has worked with some of the largest IT organizations in the world at Boeing, Siemens, Alcatel, and Verizon, to learn how this powerful tool could be transformed to work in the world of IT. Now we will show you how to apply this powerful business tool to the unique needs of your IT organization.

The balanced scorecard will allow the IT department to have a single, focused, strategy that the entire staff can rally behind. Even if you are unsure exactly what your strategy should be, this course will help you uncover what really matters to your firm. The unique needs of a 21st Century IT department can only be met by creating a way for the entire department to work in alignment.


Course highlights include:

  • Rediscovering Your Mission, Values, Vision, and Strategy
  • Developing a Strategy Map For Your IT Department
  • Creating Performance Measures That Mean Something
  • What Now?: Setting Targets and Prioritizing Initiatives
  • Cascading the Balanced IT Scorecard For Maximum Impact
  • Win The Battle By Strategically Allocating Resources
  • No Rest For The Weary: Maintaining the Scorecard

This material can be presented in multiple formats that can be further  customized to meet your event’s needs: keynote (30/45/60 minutes), breakout session (30/45/60 minutes), interactive group dialog (60 minutes) or as a full or half day workshop.

Contact Blue Elephant Consulting today for a free consultation call in order to find out how our training services can help to make your IT department more effective.